City of Longview, Washington: How to Pay Your Utility Bill


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How to Pay Your Utility Bill

The City of Longview is committed to providing great customer service. We are proud to offer you a variety of options for paying and managing your water, sewer, garbage and storm water utilities account.

	Cash	Check	Credit/Debit Cards
Telephone Pay by phone call 1-877-349-8039	No	No	Yes
Online 24 hours/ 7 days per week, except for brief periods of routine system maintenance Pay your utility bill on line.	No	No	Yes
In person at the City of Longview City Hall 7 a.m. to 6 p.m. Monday through Thursday, except City of Longview holidays For full customer service, including billing assistance, please visit: Longview City Hall, 1525 Broadway Avenue	Yes	Yes	Yes
By check using our convenient payment drop box located in front of City Hall at 1525 Broadway Please: No cash payments! City Hall, 1525 Broadway Street – place payment envelope in drop box conveniently located in front of City Hall. Please remember to include payment stub.	No	Yes	No
By U.S. Postal Service mail Include bill payment stub and mail to: City of Longview Utilities PO Box 128, Longview WA 98632-7080 Please remember to allow five (5) business days for postal delivery. If your payment is late please pay in person to avoid late fees.	No	Yes	No

Keeping your information safe and secure: Our customers’ security is critical to the City of Longview. For all online transactions, your information is secured. When you use the Pay Your Utility Bill online service and click Utilities, you will get a prompt advising you’re about to enter a secure location. When you click yes, you will also see the “lock” icon at the top of the page signifying a secured site. All payments transactions are encrypted at each step under industry standard methods. City of Longview data is secured using industry standard methods to protect from any unauthorized access. The City of Longview does not retain credit card or checking account numbers for any payment made.